Privacy Policy

Last Updated: November 2025

This Privacy Policy describes how Therapy with Sharanya (“I,” “me,” or “the Practice”) collects, uses, and protects the personal information of individuals (“you,” “the client,” or “the user”) who access this website or engage with my professional services.

By accessing this website or submitting information through any contact or booking form, you consent to the terms outlined in this Privacy Policy.

1. Information Collected

I may collect and process the following types of personal information:

Full name, email address, and phone number

Information voluntarily provided through contact or inquiry forms

Details necessary for scheduling appointments or providing therapy services

Payment-related information processed securely through authorized third-party payment providers (e.g., Wix Bookings, Razorpay).

No financial information such as credit or debit card details is stored on this website.

2. Purpose of Data Collection

Personal information is collected solely for the following purposes:

To communicate regarding appointments, inquiries, or therapy-related matters

To provide, manage, and improve professional psychological services

To maintain accurate and confidential client records

To comply with applicable legal or professional obligations

Personal information is not used for marketing, advertising, or shared with unrelated third parties.

3. Data Retention and Storage

All data submitted through this website is stored securely on Wix’s encrypted servers and is accessible only to the therapist, Sharanya Shukla. Information is retained for as long as necessary to fulfill the purposes outlined above or as required by professional and legal standards.

4. Confidentiality in Therapy

All information shared within therapy sessions is treated with the highest level of confidentiality.Confidentiality may only be breached under the following legally recognized circumstances:

When there is a serious and imminent risk of harm to self or others

When disclosure is required by a court order or applicable law

Outside of these exceptions, no information about your therapy, sessions, or communications will be disclosed to third parties without your explicit written consent.

5. Third-Party Services

This website is hosted on Wix.com, which provides the online platform that allows the delivery of services. Wix stores your data on secure servers behind a firewall. In addition, payment processing is facilitated through Razorpay, which adheres to the Payment Card Industry Data Security Standards (PCI-DSS). Both Wix and Razorpay maintain their own privacy and data security policies, which govern how they handle your information.

6. Cookies and Analytics

This website may use essential cookies for functional and security purposes. No personal data is collected through cookies beyond what is necessary for site performance and anonymous usage analytics. You may disable cookies through your browser settings without affecting access to this site.

7. Data Subject Rights

You have the right to:

Request access to the personal data held about you

Request correction of inaccurate or incomplete information

Request deletion of your personal data where applicable

Withdraw consent for data processing at any time, subject to legal or professional obligations

To exercise these rights, please contact info@therapywithsharanya.com.

8. Data Protection and Security

Reasonable administrative, technical, and physical safeguards are employed to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and absolute security cannot be guaranteed.

9. International Data Transfer

As Wix may host data on servers located outside India, your personal information may be transferred to and processed in other jurisdictions. Wix ensures such transfers are conducted in compliance with applicable data protection regulations.

10. Updates to This Policy

This Privacy Policy may be updated periodically to reflect legal, technical, or service-related changes. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of this website after such changes constitutes acceptance of the updated policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

Therapy with Sharanya

📧 Email: info@therapywithsharanya.com

📍 Location: Mumbai, India